Returns & Exchanges
At Muli Collection, we want you to love your purchase; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. All returned garments must be in their original condition, unworn, and with all tags still attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging and securely attach the prepaid shipping label provided via email.
- 3.Ship the Items
Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our warehouse.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.